Flight 228 was a scheduled flight of the Boeing 707-300CPretoria, registration ZS-EUW, from Johannesburg to Heathrow via Windhoek, Luanda, Las Palmas and Frankfurt. Flight 228 was piloted by Captain Eric Ray Smith, First Officer John Peter Holliday, The Flight Navigator Richard Fullarton Armstrong and Flight Engineer Phillip Andrew Minnaar The first leg of the flight from Johannesburg to JG Strijdom Airport, Windhoek, South West Africa, was uneventful. An additional 46 passengers embarked in Windhoek, and some airfreight was unloaded and loaded. The aircraft took off from Windhoek on runway 08 at 18:49 GMT. It was a dark, moonless night with few, if any, lights on the ground in the open desert east of the runway; the aircraft took off into what was described in the official report as a "black hole". The aircraft initially climbed to an altitude of above ground level, then leveled off after 30 seconds and started to descend. Fifty seconds after take-off, it flew into the ground in flight configuration at a speed of approximately. The four engines, which were the first parts of the aircraft to touch the ground, created four gouges in the soil before the rest of the aircraft also hit the ground and broke up. Two fires immediately broke out when fuel in the wings ignited. Although the crash site was only from the end of the runway, emergency services took 40 minutes to reach the scene because of rugged terrain. Nine passengers who were seated in the forward section of the fuselage initially survived, but two died soon after the accident, and another two a few days later, leaving a final death toll of 123 passengers and crew.
Investigation
The investigation was complicated by the fact that the aircraft did not have a flight data recorder or cockpit voice recorder; the devices became mandatory from 1 January 1968, but the airline's inability to procure recorders meant that several SAA aircraft, including ZS-EUW, did not yet have the equipment fitted. Captain Smith had 4,608 flying hours on the Boeing 707, but only one hour on the new type 344C. The official investigation concluded that the aircraft and its four engines were in working order— primary fault lay with the captain and first officer, as they "failed to maintain a safe airspeed and altitude and a positive climb by not observing flight instruments during take-off"; no blame was attributed to the third pilot, whose responsibility it was to monitor the radio, and who was unable to monitor the flight instruments from his position in the cockpit. Secondary factors that may have contributed to the accident included:
The crew used a flap retraction sequence from the 707-B series which removed flaps in larger increments than desirable for that stage of the flight, leading to a loss of lift at above ground level.
Temporary confusion on the part of the pilots when reading the vertical speed indicator, which was different from the A and B series of the aircraft to which they were accustomed.
The drum-type altimeter fitted to the aircraft, was notoriously difficult for pilots to read; the crew may have misread their altitude by 1000 feet.
Flight deck distraction as the result of a bird strike or other minor occurrence.
After investigating this accident, as well as a number of others that also involved controlled flight into terrain, the Federal Aviation Administration determined that a ground proximity warning system would have helped prevent some of the accidents. New regulations were therefore introduced from February 1972 requiring all turbojet aircraft to be fitted with the system.