Integrated logistics support
Integrated logistic support is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support. Although originally developed for military purposes, it is also widely used in commercial customer service organisations.
ILS defined
In general, ILS plans and directs the identification and development of logistics support and system requirements for military systems, with the goal of creating systems that last longer and require less support, thereby reducing costs and increasing return on investments. ILS therefore addresses these aspects of supportability not only during acquisition, but also throughout the operational life cycle of the system. The impact of ILS is often measured in terms of metrics such as reliability, availability, maintainability and testability, and sometimes System Safety.ILS is the integrated planning and action of a number of disciplines in concert with one another to assure system availability. The planning of each element of ILS is ideally developed in coordination with the system engineering effort and with each other. Tradeoffs may be required between elements in order to acquire a system that is: affordable, operable, supportable, sustainable, transportable, and environmentally sound. In some cases, a deliberate process of Logistics Support Analysis will be used to identify tasks within each logistics support element.
The most widely accepted list of ILS activities include:
- Reliability engineering, maintainability engineering and maintenance planning
- Supply support /acquire resources
- Support and test equipment/equipment support
- Manpower and personnel
- Training and training support
- Technical data/publications
- Computer resources support
- Facilities
- Packaging, handling, storage and transportation
- Design interface
It is considered common practice within some industries - primarily Defence - for ILS practitioners to take a leave of absence to undertake an ILS Sabbatical; furthering their knowledge of the logistics engineering disciplines. ILS Sabbaticals are normally taken in developing nations - allowing the practitioner an insight into sustainment practices in an environment of limited materiel resources.
Adoption
ILS is a technique introduced by the US Army to ensure that the supportability of an equipment item is considered during its design and development. The technique was adopted by the UK MoD in 1993 and made compulsory for the procurement of the majority of MOD equipment.- Influence on Design. Integrated Logistic Support will provide important means to identify reliability issues / problems and can initiate system or part design improvements based on reliability, maintainability, testability or system availability analysis
- Design of the Support Solution for minimum cost. Ensuring that the Support Solution considers and integrates the elements considered by ILS. This is discussed fully below.
- Initial Support Package. These tasks include calculation of requirements for spare parts, special tools, and documentation. Quantities required for a specified initial period are calculated, procured, and delivered to support delivery, installation in some of the cases, and operation of the equipment.
Maintenance planning
Maintenance planning begins early in the acquisition process with development of the maintenance concept. It is conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Maintenance planning also involves Level Of Repair Analysis as a function of the system acquisition process. Maintenance planning will:- Define the actions and support necessary to ensure that the system attains the specified system readiness objectives with minimum Life Cycle Cost.
- Set up specific criteria for repair, including Built-In Test Equipment requirements, testability, reliability, and maintainability; support equipment requirements; automatic test equipment; and manpower skills and facility requirements.
- State specific maintenance tasks, to be performed on the system.
- Define actions and support required for fielding and marketing the system.
- Address warranty considerations.
- The maintenance concept must ensure prudent use of manpower and resources. When formulating the maintenance concept, analysis of the proposed work environment on the health and safety of maintenance personnel must be considered.
- Conduct a LORA repair analysis to optimize the support system, in terms of LCC, readiness objectives, design for discard, maintenance task distribution, support equipment and ATE, and manpower and personnel requirements.
- Minimize the use of hazardous materials and the generation of waste.
Supply support
- Acquire support items and spare parts.
- Catalog the items.
- Receive the items.
- Store and warehouse the items.
- Transfer the items to where they are needed.
- Issue the items.
- Dispose of secondary items.
- Provide for initial support of the system.
- Acquire, distribute, and replenish inventory
Support and test equipment
- Handling and Maintenance Equipment.
- Tools.
- Metrology and measurement devices.
- Calibration equipment.
- Test equipment.
- Automatic test equipment.
- Support equipment for on- and off-equipment maintenance.
- Special inspection equipment and depot maintenance plant equipment, which includes all equipment and tools required to assemble, disassemble, test, maintain, and support the production and/or depot repair of end items or components.
Manpower and personnel
Manpower and personnel involves identification and acquisition of personnel with skills and grades required to operate and maintain a system over its lifetime. Manpower requirements are developed and personnel assignments are made to meet support demands throughout the life cycle of the system. Manpower requirements are based on related ILS elements and other considerations. Human factors engineering or behavioral research is frequently applied to ensure a good man-machine interface. Manpower requirements are predicated on accomplishing the logistics support mission in the most efficientand economical way. This element includes requirements during the planning and decision process to optimize numbers, skills, and positions. This area considers:.
- Man-machine and environmental interface
- Special skills
- Human factors considerations during the planning and decision process
Training and training devices
- Competencies management
- Factory training
- Instructor and key personnel training
- New equipment training team
- Resident training
- Sustainment training
- User training
- HAZMAT disposal and safe procedures training
Technical data
Technical Data and Technical Publications consists of scientific or technical information necessary to translate system requirements into discrete engineering and logistic support documentation. Technical data is used in the development of repair manuals, maintenance manuals, user manuals, and other documents that are used to operate or support the system. Technical data includes, but may not be limited to:- Technical manuals
- Technical and supply bulletins
- Transportability guidance technical manuals
- Maintenance expenditure limits and calibration procedures
- Repair parts and tools lists
- Maintenance allocation charts
- Corrective maintenance instructions
- Preventive maintenance and Predictive maintenance instructions
- Drawings/specifications/technical data packages
- Software documentation
- Provisioning documentation
- Depot maintenance work requirements
- Identification lists
- Component lists
- Product support data
- Flight safety critical parts list for aircraft
- Lifting and tie down pamphlet/references
- Hazardous Material documentation
Computer resources support
Packaging, handling, storage, and transportation (PHS&T)
This element includes resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short- and long-term requirements. It includes material-handling equipment and packaging, handling and storage requirements, and pre-positioning of material and parts. It also includes preservation and packaging level requirements and storage requirements. This element includes planning and programming the details associated with movement of the system in its shipping configuration to the ultimate destination via transportation modes and networks available and authorized for use. It further encompasses establishment of critical engineering design parameters and constraints that must be considered during system development. Customs requirements, air shipping requirements, rail shipping requirements, container considerations, special movement precautions, mobility, and transportation asset impact of the shipping mode or the contract shipper must be carefully assessed. PHS&T planning must consider:- System constraints
- Special security requirements
- Geographic and environmental restrictions
- Special handling equipment and procedures
- Impact on spare or repair parts storage requirements
- Emerging PHS&T technologies, methods, or procedures and resource-intensive PHS&T procedures
- Environmental impacts and constraints
Facilities
Design interface
Design interface is the relationship of logistics-related design parameters of the system to its projected or actual support resource requirements. These design parameters are expressed in operational terms rather than as inherent values and specifically relate to system requirements and support costs of the system. Programs such as "design for testability" and "design for discard" must be considered during system design. The basic requirements that need to be considered as part of design interface include:- Reliability
- Maintainability
- Standardization
- Interoperability
- Safety
- Security
- Usability
- Environmental and HAZMAT
- Privacy, particularly for computer systems
- Legal
Standards
- Federal Standard 1037C in support of MIL-STD-188
- IEEE 1332, IEEE Standard Reliability Program for the Development and Production of Electronic Systems and Equipment, Institute of Electrical and Electronics Engineers.
- MIL-STD-785, Reliability Program for Systems and Equipment Development and Production, U.S. Department of Defense.
- MIL-STD 1388-1A Logistic Support Analysis
- MIL-STD 1388-2B Requirements for a Logistic Support Analysis Record
- MIL-STD-1629A, Procedures for Performing a Failure Mode, Effects and Criticality Analysis
- MIL-STD-2173, Reliability Centered Maintenance Requirements, U.S. Department of Defense
- OPNAVINST 4130.2A
- DEF5691 Logistic Support Analysis
- DEF5692 Logistic Support Analysis Record Requirements for the Australian Defence Organisation
Specifications - not standards
- SX000i - International guide for integrated logistic support
- - International specification for technical publications using a common source database
- - International specification for materiel management - Integrated data processing
- - International specification for Logistics Support Analysis - LSA
- - International specification for developing and continuously improving preventive maintenance
- - International specification for operational and maintenance data feedback
- - International specification for training needs analysis - TNA
- - Glossary for the Suite of S-specifications
- - Common Data Model
- AECMA 1000D - Refer to S1000D above
- AECMA 2000M - Refer to S2000M above
- , Data Item Description: Integrated Logistics Support Plan
Handbooks
- Integrated Logistics Support Handbook, third edition - James V. Jones
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- MIL-HDBK-2155, Failure Reporting, Analysis and Corrective Action Taken, U.S. Department of Defense
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Resources
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- Integrated Logistics Support, The Design Engineering Link by Walter Finkelstein, J.A. Richard Guertin, 1989,