In 1882, Gibb joined the North Eastern Railway as a solicitor and was soon acting as assistant to general manager Henry Tennant. In 1891, he succeeded Tennant as general manager, taking charge at a difficult time for the railway industry. The railway companies were facing twin pressures from parliament passing legislation to control transport rates and working hours and from expanding trade unions. Gibb improved the running of the NER by introducing new management methods and recruiting able apprentice managers directly from universities and business. Among those he recruited were future transport industry leaders Ralph Wedgewood, Eric Geddes and Frank Pick. At the start of the 20th century he visited the United States to study American transport management methods and restructured the NER's organisation. He established a statistics office to collect data on the all of the company's operations. The greatly increased efficiencies that this provided enabled the company to improve its income and led to its methods being copied by many other railway companies. Gibb was also innovative in his dealings with the unions; introducing collective bargaining into his negotiations and using independent arbitration to settle disputes. In 1906, he became managing director and deputy chairman of the Underground Electric Railways Company of London, holding company of four underground lines in the capital. The UERL was struggling under a heavy burden of debt incurred to construct three of the lines and electrify the fourth. With income significantly lower than expected, the UERL was close to bankruptcy. Working under chairman Edgar Speyer and recruiting future chairman Albert Stanley from America as general manager, Gibb helped reorganise the group of companies and stave off bankruptcy. In 1910, Gibb retired from the UERL to become chairman of the government's new Road Board, tasked with improving Britain's road system. The appointment of a railway specialist as chairman was controversial and Gibb was criticised for allocating 90 per cent of the Road Board's funds to the improvement of existing roads rather than the construction of new arterial roads, a move seen as delaying competition for the railways, although the delay was to allow research into road building methods. The Road Board was abolished in 1919 when the Ministry of Transport was created. Between 1919 and 1922 he acted as a consultant to the NER, advising the company on the coming amalgamation of Britain's railways under the Grouping Act. Gibb died at his home in Wimbledon.
Other activities
In 1901, Gibb served on the committee that considered the reorganisation of the War Office and was a member of the Royal Commission on London Traffic from 1903 to 1905. For the latter service he was granted a knighthood in 1904. During the First World War, he served on the Army council and was a member of the Government Arbitration Board Committee on Production from 1915 to 1918. At the end of his life he was briefly chairman of the Oriental Telephone Company.
